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Samsung apps in Google Play Store not compatible with S24 ultra

(Topic created on: 10-11-2024 11:14 AM)
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Sonora
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So let me post my many years of trying to get a response from Samsung here.

1. Why are ancient Samsung applications displayed in Google Play, which are not compatible with my devices.

2. Why does Samsung itself sell devices that are not intended for my region? S24 Ultra came to me from Poland, S21 Ultra from France, S9+ from Bulgaria. I don't change regions, Samsung sells devices outside the region.

3. Here are a couple of applications, which are system and which are not synchronized in Google Play. Please note that I have all the latest versions of these apps, but they are not shown in Google Play.

4. Why do I see duplicate applications in the Galaxy Store, for example, I see 3 Samsung Galleries, 3 Samsung Account, 2 Samsung Internet browser, etc.

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Screenshot_20241110_114416_Google Play Store.jpg

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 Look dates of this applications! How is possible that I see that on S24 Ultra? Will I ever get answers on my questions from Samsung?

11 REPLIES 11
Sonora
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This is not true, I bought S24 ultra directly from Samsung web in my country,  I have an invoice from Samsung, and they also sent me their (Samsung) order from the Poland Store, where Samsung ordered my pre-ordered Ultra from them. That's how I know my Ultra came from Poland .

I didn't know that developers from my region are in charge of updating Samsung apps?!?! Isn't it Samsung who updates their apps 🤔

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Sonora
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In setting up the phone, those apps were not in Google Play. They appeared later. I don't know which backup is to blame for this, Google's or Samsung's, because I didn't get an answer from either Google or Samsung, and I tried several times. Now that post below mine about the incompatibility of Samsung Gallery reminded me of that so I wrote this post.