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Samsung family manager.

(Topic created on: a week ago)
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Members_xObPrtB
Apprentice
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I set up a new Google account for my daughter on my previous samsung phone. I set up family manager but now I can't get in game purchases to work for a games on my daughters phone. I've googled it and I think I've removed all permissions. When I try to buy in game purchases I always get the message "your family manager won't be able to complete this purchase." Any ideas please. 

6 REPLIES 6
rileylovetech
Explorer
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You have to accept it can you attach a screenshot
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rileylovetech
Explorer
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Don't use Samsung use family link it's better
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Members_xObPrtB
Apprentice
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20250418_092759.jpg

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Members_xObPrtB
Apprentice
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How do you mean?

johnz237
GrandMaster
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I would say reach out to Google directly for this—as I believe you're using Family Link?

Family Link is a Google service, not a Samsung one. Unless I've misunderstood what you're using?

Here are a few things I've found:
https://www.reddit.com/r/googleplay/s/JPieKSSJKo

Or an answer on a Google thread:
"Apparently, the fact that you have Family Link installed and configured is not enough.
What helped me is:
Open Google Play.
Tap the three-lines button. Account. Family. Sign up."
rileylovetech
Explorer
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Search family link on play store
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