Mobile Apps & Services | Samsung Community UK

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My streaming and music apps keep stopping after a few minutes

Posted by 31-01-2021 10:54 AM in Mobile Apps & Services

Hi. Lately I have had big problems with Tunein and other music apps. I have looked at the power settings and apps that sleep etc. I have also wiped... View Post

31-01-2021 01:48 PM

my android software is up to date and so are the apps. View Post

S10 UI3

Posted by 31-01-2021 10:44 AM in Mobile Apps & Services

Will goodlock ever work with S10 plus? I have UI 3 version but most of it doesn't work on my phone. View Post

31-01-2021 12:07 PM

It may have something to do with the issues Samsung had with the S10 series and One U.I 3, it is ... View Post

Samsung health on Samsung galaxy watch

Posted by 31-01-2021 09:49 AM in Mobile Apps & Services

Hi How can I change which type of activities that I am able to Chrome from in my Samsung galaxy watch? I know how to do it in the health app on... View Post

Android 11

Posted by 31-01-2021 07:28 AM in Mobile Apps & Services

I can't wait for the new android 11 the layout is going yo be a major update to make u love your device even more View Post

Samsung Pay

Posted by 30-01-2021 07:42 PM in Mobile Apps & Services

My S21 Ultra is showing a German text error when opening Samsung Pay. The text is "Bezahl mit einem Swipe." and "Leider ist dein... View Post

30-01-2021 09:03 PM

I had same issue. Now resolved. Not directly to do with SP. Needed the "service provider software... View Post

Curve card being declined

Posted by 26-01-2021 11:23 AM in Mobile Apps & Services

My curve card that previously worked on samsung pay is being declined via samsung pay on everything. Watch, phone and galaxy store. I only have my... View Post

30-01-2021 08:25 PM

Hey, No worries, glad it has sort of worked, hopefully contactless works as well now. The... View Post

Samsang Health app

Posted by 30-01-2021 06:40 PM in Mobile Apps & Services

Good day I am trying to access the Samsung health app on my Samsung Galaxy S9+ But when I try to log in I get the Error message: ... View Post

30-01-2021 08:13 PM

OK, you can reboot the phone and it will start normally. Please see this https://eu.community.... View Post

Track Annual Running Distance

Posted by 24-01-2021 10:26 AM in Mobile Apps & Services

Is there a way i can track total annual running distance. My phone is paired with a Galaxy watch Thanks View Post

30-01-2021 12:47 PM

With the newest update the annual overview is possible in S Health, including total distance for ... View Post

Game Launcher in Secure folder

Posted by 30-01-2021 01:46 AM in Mobile Apps & Services

Can we support Game Launcher in Secure Folder? It is one of the great features of a Samsung device and I don't quite understand why it is not... View Post

30-01-2021 11:11 AM

Hey thanks for replying so quickly! Hmmm is my plan exposed 樂  ☹️ Anyway, I have ... View Post

Idea - TV mode using VR remote

Posted by 30-01-2021 11:05 AM in Mobile Apps & Services

Just a quick idea, why not create a TV mode whilst casting or connected via hdmi (similar to car mode)? Silence calls and make a small notification... View Post

Xiaomi scale 2.0 connects but weight 10x

Posted by 12-08-2020 12:12 PM in Mobile Apps & Services

Im new to the forum, but can find answer to my new problem. I have a new Xiaomi scale 2.0 and it worked at first. Now since a few days when i step... View Post

30-01-2021 07:19 AM

I have same issue on decimal and updated Samsung Health to latest version (Version 6.15.1.1003). ... View Post

digital wellbeing

Posted by 30-01-2021 01:01 AM in Mobile Apps & Services

My digital wellbeing app isn't working, it completely freezes when I open it in settings, android 11 update didn't fix it, anybody got a... View Post

30-01-2021 02:05 AM

Hi, You will have to wait for the next update, I faced the same issue and it was resolved by th... View Post

twitter camera roll not showing videos

Posted by 30-01-2021 12:16 AM in Mobile Apps & Services

hi. i just got the new s21 ultra and i was trying to send my friend a video on twitter, but the camera roll was only showing me the photos, not the... View Post

30-01-2021 12:44 AM

i'm currently talking to someone from Samsung support. thank you for trying to help tho View Post

Samsung pass

Posted by 23-01-2021 08:48 PM in Mobile Apps & Services

Hi,how do I uninstall samsung pass please? View Post

29-01-2021 11:39 PM

You can't uninstall it, but you can turn it off. Go to Settings Go to General Management Go... View Post

Can I backup my s20 to Return it before I have my s21

Posted by 29-01-2021 11:33 AM in Mobile Apps & Services

I have upgraded my S20 to the S21+ under the Samsung Upgrade Program and received the S21+ yesterday, however I have ordered the wrong... View Post

29-01-2021 08:39 PM

lucky u. Hope I get it before the 5th February. My ear bud says its coming 4th February View Post

Samsung Notes Feature Suggestion: Ability to add vertical space

Posted by 29-01-2021 11:21 AM in Mobile Apps & Services

Hi everyone, I don't know if this is the right place to do this, but I've recently bought a Samsung Tablet and I've been using it to... View Post

Samsung Music doesn't play all the Album music tracks sequentially

Posted by 28-01-2021 06:43 PM in Mobile Apps & Services

Hi, I have used an ancient Sony music player to listen to music and it is simple to listen to an album of music. That device has given up the ghost... View Post

29-01-2021 10:17 AM

Thank you Andrew for your very quick reply. Sorted! I will now copy the rest of my Album co... View Post

Microsoft "Your Phone" always on display?

Posted by 29-01-2021 01:35 AM in Mobile Apps & Services

Hello, I've got a new S21 Ultra. I tried out the Your Phone feature to access notifications etc via a PC, and it was great. however, now... View Post

29-01-2021 04:00 AM

@jm4762 hello -try changing your AOD then switch it off -try managing your Loc... View Post

Samsung Health web portal?

Posted by 19-07-2019 02:55 PM in Mobile Apps & Services

Unfortunely the Samsung Health app is only a app. I would like to see that there is also a web version of it, like Google does it the most where I... View Post

29-01-2021 02:20 AM

Hey, you can use Lifesum for Samsung to enter your daily meals or planning them. The database is ... View Post

Encountered a serious bug and require desperate help (SOLVED)

Posted by 02-01-2021 11:44 PM in Mobile Apps & Services

Hello all, i do hope someone can help me but recently i went into my gallery and around 70 of my videos were randomly deleted. NO they were not in... View Post

28-01-2021 11:09 PM

First off, when I replied, there was no clear "accepted solution ". As for factory resetting, it ... View Post

Bluetooth

Posted by 27-01-2021 10:52 PM in Mobile Apps & Services

How do I get my fitness watch to pair with my Bluetooth View Post

28-01-2021 04:55 PM

@stacey1982: Please can you confirm the model number of your watch, and the phone you're atte... View Post

How to customize Arabic font while still using English default font

Posted by 24-02-2020 10:51 AM in Mobile Apps & Services

Hi, I am using English as the default language on my S10+ and multi-language input on the keyboard, and have set a preferred/customized font... View Post

28-01-2021 04:14 PM

I don't even know how to do it. Have you tried looking in the settings or Googling it? I usually ... View Post

Samsung health

Posted by 16-01-2021 12:08 PM in Mobile Apps & Services

The weekly and monthly averages have been removed from Samsung health data. Somewhat renders the app useless. Please put them back. View Post

28-01-2021 01:53 PM

The option of weekly/monthly body percent tracking is also disabled. I have used this option sinc... View Post

Email notification.

Posted by 28-01-2021 10:55 AM in Mobile Apps & Services

Hi. I would like to receive a different notification sound for an email from a specific company and put all other emails to a quieter... View Post

28-01-2021 01:00 PM

if your using outlook its actually in the app settings itself  View Post

Package Installer Keeps Stopping

Posted by 27-01-2021 06:03 PM in Mobile Apps & Services

Every time I try and install an APK on my Samsung Galaxy S20 FE, it loads about 75% of the way before the install stops and the screen darkens... View Post

28-01-2021 05:42 AM

@neriine hello the APK itself could be corrupted try downloading another from diffe... View Post

Samsung data file missing

Posted by 06-01-2021 05:54 PM in Mobile Apps & Services

when I was trying to move file to the android data file it didn't work and the Samsung file app refused to move it, so I checked the data file... View Post

27-01-2021 08:33 PM

I wonder how to fix it View Post

samsung health on 2 phones.

Posted by 27-01-2021 07:02 PM in Mobile Apps & Services

hi I have a samsung watch which hs synced to samsung health on my personal phone. I can't wear my watch or have my personal phone on me at... View Post