05-05-2021 10:25 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi there I put a new screen on my A20e phone because I had grey lines going down the screen everything works fine apart from my Wi-Fi not being able to detect detect any wireless networks unless about 1 Metre from the router.
I have tried factory reset stripping down and rebuilding and going back to my old screen but nothing works.
Could someone please give me some advice on a cure.
Higuys
06-05-2021 05:02 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
phones ought to have 24 months warranty
best to have the phone inspected by engineers
kindly message customer care to arrange one
😉
(\_/)
(='.'=)
(")_(") strawberry cake so delicious

13-05-2021 06:01 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I replaced the screen

13-05-2021 07:14 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
@Higuys: As you have performed an unauthorised repair on your Galaxy A20e it is difficult to troubleshoot the issue, as the phone no longer meets the original specifications. In future, please reach out to us directly to arrange a repair to ensure that your warranty remains intact, and genuine parts are used to complete the repair.
