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Original topic:

My Galaxy a20e cannot detect wireless networks

(Topic created on: 05-05-2021 10:25 PM)
Higuys
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Hi there I put a new screen on my A20e phone because I had grey lines going down the screen everything works fine apart from my Wi-Fi  not being able to detect detect any wireless networks unless about 1 Metre from the router.

I have tried factory reset stripping down and rebuilding and going back to my old screen but nothing works.

Could someone please give me some advice on a cure. 

 

Higuys

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3 REPLIES 3
strawberry cake
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@Higuys 

 

phones ought to have 24 months warranty

best to have the phone inspected by engineers

kindly message customer care to arrange one 

 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Higuys
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I replaced the screen

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AndrewL
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@Higuys: As you have performed an unauthorised repair on your Galaxy A20e it is difficult to troubleshoot the issue, as the phone no longer meets the original specifications. In future, please reach out to us directly to arrange a repair to ensure that your warranty remains intact, and genuine parts are used to complete the repair. 

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