How to stop customization service

[Anonymous User]

Hi,

After the One UI 6.1 update on my phone, the Customization Service is utilizing most of the battery every day. I stopped the service in the settings, but it is still running.

Things I have tried:

1. Updated the Customization app from the Galaxy Store.
2. Restarted my phone a few times.
3. Ensured that the phone software is up to date.

Please help me stop the Customization Service.

 

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[CamoGeko]

Hmm I don't have that issue on my S23 Ultra. Something must be causing this drain on your phone specifically.

[Robin999]

Hi, and welcome to the community

Settings >Security and privacy >Customisation service. Tap on it and toggle off

[Anonymous User]

Hi,

I tried turning it on and off yesterday like mentioned above, still Today customisation service is still consuming my battery. Please help me on this.

 

[Anonymous User]

Hi Robin,

Thanks for your suggestion, I tried it, still not sure why it's running.

[AndrewL]

@Anonymous User: In this instance, please head to Settings > Apps > Customisation Service > Force stop > Disable, to see if this helps. 

[Arunprasad5]

@AndrewLThanks for the information. I force stopped the service and it worked. I am able to see the customisation service in app list only after updating the app.