15-05-2023
06:23 PM
- last edited
08-12-2023
01:03 PM
by
AntS
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Hi everyone
I forgot my secure folder password and I can't inter it or reset pin (NO RESET PIN OPTION)
I am wondering if there's any other way to recover my files
Device samsung a53 5g
Solved! Go to Solution.

15-05-2023 07:43 PM
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@FaHaDS7 Hey!
After trying your pin or password several times, you should see an option titled 'forgot Pin' or similar. Select this and go through the steps to reset this.
18-05-2023 08:54 PM
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Didn't work
now Uninstalle button appeared
22-05-2023 05:44 PM
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05-06-2023 12:35 AM
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12-06-2023 09:52 PM
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13-06-2023 11:47 AM
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Check out this guide here: https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/
Under the option 'I've forgotten the lock for my Secure Folder' it shows how to reset your lock.
Welcome to the Community!
05-07-2023 07:27 AM
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10-10-2023 10:41 PM
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- Tags:
- help
- Securefolder
14-10-2023 01:36 PM
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Hi @Gobblemanz
Have a look at the following useful link from our friends in the US, for some help with this: https://www.samsung.com/us/support/troubleshooting/TSG01221726/#cannot-unlock-secure-folder
