15-05-2023
06:23 PM
- last edited
08-12-2023
01:03 PM
by
AntS
Hi everyone
I forgot my secure folder password and I can't inter it or reset pin (NO RESET PIN OPTION)
I am wondering if there's any other way to recover my files
Device samsung a53 5g
Solved! Go to Solution.
3 weeks ago
Unfortunately, If nothing else works, the only way to access your secure folder if you cannot figure out the passcode is to delete the entire thing. I know it sounds crucial but, you already have the information in another folder on your phone. Pre Galaxy 22 users who had the SD card as an option (which I am one) I used the SD card as my secure folder/backup. In my opinion, my advice to anyone, ditch the secure folders because the samsung cloud and OneDrive is quite reliable and you don't need to worry about forgetting your PIN.
3 weeks ago
I don't understand why so many people are upset by the fact that Secure Folder is ... secure! It's designed to be ... secure, which means that without the correct credentials nobody - including you - gets in. Otherwise it wouldn't be secure; if someone, anyone - even such as yourself - could get in via some other backdoor without the correct credentials.
If secure is too secure for you, don't use Secure Folder.
3 weeks ago
Because its not.
I set mine up it asked for a pin. I set the pin.
I put my keepsakes , tax documents, reciepts etc in there. Next day I got a notification secure wallet locked enter password. (Password ) I only set up a pin.
Now im locked out. Tried all my usual passwords. App is faulty no question about it.
3 weeks ago
I'm having the same issue.
Did you get an answer as to what to do?
2 weeks ago
Thank you! This worked for me