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Original topic:

Firgot password of Secure folder

(Topic created on: 15-05-2023 06:23 PM)
FaHaDS7
First Poster
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Hi everyone 

 

I forgot my secure folder password and I can't inter it or reset pin (NO RESET PIN OPTION)

I am wondering if there's any other way to recover my files

Device samsung a53 5g

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1 Solution


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Solution
FaHaDS7
First Poster
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Didn't work

now Uninstalle button appeared 

 

View solution in context

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7 REPLIES 7
ChrisP88
Moderator
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@FaHaDS7 Hey!

After trying your pin or password several times, you should see an option titled 'forgot Pin' or similar. Select this and go through the steps to reset this.


 

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Solution
FaHaDS7
First Poster
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Didn't work

now Uninstalle button appeared 

 

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BigBeaco
First Poster
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Same thing has happened to me, only uninstall button is shown. Samsung tech help was useless. Any help appreciated
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TheSulbyGhost
Student
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In the same boat. No reset option only uninstall.
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abusamsuA54
First Poster
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Not very useful at all
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DannyT
Moderator
Moderator
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Check out this guide here: https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

 

Under the option 'I've forgotten the lock for my Secure Folder' it shows how to reset your lock. 


Welcome to the Community!

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TheSulbyGhost
Student
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READ THE QUERY! NO RESET OPTION IS AVAILABLE ONLY UNINSTALL.
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