I use the dualapp of whatsapp for my work number, and there was a recent update.
Now I cannot access the dualapps media files and documents in the phones gallery or internal storage file explorer, nor can you re-share media files or view documents that were sent through the dualapp. You can however still view images and videos within their respective chats - this means the files are stored somewhere....
The issue arose when whatsapp changed the location of media from Whatsapp/Media to Android/Media/com.whatsapp/Whatsapp/Media. The dualapp used to be able to store its version in the same location, however within the Dualapp directory - namely Dualapp/Whatsapp/Media
So I can't really see why this bug has arisen - surely Dualapp should just copy the new location - So would be Dualapp/Android/Media/com.whatsapp/Whatsapp/Media - BUT NO....
Dualapp is not the responsibility of Whatsapp, so don't ask me to contact them.
When will samsung fix this bug? Can I have a time frame please?