Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Smartthing App Login Problem

(Topic created on: 01-08-2021 12:31 PM)
mwille64
First Poster
Options
Mobile Apps & Services

I recently bought a smartthing washer and installed the app on my android phone. I created a Samsung account with me Gmail address (not via Google account link). So far so good.

I now tried to install the app on my son's and my wife's android phones and obviously would like to link it to the same account to which the washer is now connected to.

However, the app takes the only android account that exist on the respective phones and allows only to use these accounts for logging in. Of course my son and my wife have their own gmail account. 

How can I convince the app to accept a different gmail address to login than the one that is used on the device?

0 Likes
1 REPLY 1
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services
You can set up multiple users using their own account https://www.diysmarthomehub.com/smartthings-multiple-users/
0 Likes