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Original topic:

Samsung Health 2FA and a Pixel 2

(Topic created on: 02-08-2021 02:09 AM)
Maestroh
First Poster
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Mobile Apps & Services

I just installed Samsung health on my Pixel 2. I've gone through the signup process and was then presented with the two-factor authentication setup steps. To set up two-factor authentication I was redirected to the website. I went through all the steps on the website and was successfully able to set up the two factor authentication.

 

The problem is when I go back into the Samsung health app It again asked me to set up two factor authentication. I went to the process again but received a 403 on the website because I already had two factor authentication set up. I've also tried clearing the cache, clearing the app data, and even reinstall the app. Still no success in getting past the two-factor authentication setup within the app. Now I'm stuck and the app is unusable. Any suggestions for getting around this problem?

2 REPLIES 2
Shivendra
Apprentice
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Mobile Apps & Services

I have the same issue on Pixel 3.

0 Likes
Bipro
First Poster
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Mobile Apps & Services

Same issue with Pixel 4a 5G