WW90J5456FX/EU - Strange Clicking Noise during cycle

[robbieshanks]

Hi,

My Samsung washing machine has started making a strange clicking noise during the cycle.  I haven't been able to work out exactly what the machine is doing - it's definitely not filling, maybe draining.  I've attached a video below.  Any idea what the issue may be?  The machine is less than 6 months old and I'm worried it may be a early sign of failure.  The noises only started within the last few weeks so I know it's not normal.

Any help would be much appreciated.

Thanks, Robbie

[Anonymous User]

that sounds like something has got trapped between the drum & outer drum casing mate. could you open the door & empty the machine, then spin the drum by hand inside and tell me if you hear anything please.

[Soho6]

Faulty pump. The pump reverses for ecobubble. The loud rattling noise is your pump, it is intermittently sticking.

[Serckanss]

Hi did you solve your problem i have the same issue though?

[captaingarner]

hi, I have the same issue. did you solve?

[soso1363]

Which pump mate, i have same prob can u please guide me