06-07-2021 07:50 AM
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I’ve only had this washer 2 months and it’s developed a strange click, it’s nothing in the drum as you can hear when not spinning.... also no error codes??? What’s your thoughts....
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06-07-2021 06:47 PM - last edited 06-07-2021 06:48 PM
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Drain the machine, put down some dirty towels (to soak up any spillage), then unscrew the sump cover behind the square plate at the front-bottom of your machine. Pull this out, and hopefully a foreign (probably metallic) object will be lying in the tray. To be 100% sure there are no other foreign objects there, shine a torch down the drainage hole, and remove any other detritus. Once done, re-insert the sump cover, screwing it as tightly as possible, and close the outer coverplate. Try running another cycle, to see if the issue has been resolved.
06-07-2021 06:47 PM - last edited 06-07-2021 06:48 PM
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Drain the machine, put down some dirty towels (to soak up any spillage), then unscrew the sump cover behind the square plate at the front-bottom of your machine. Pull this out, and hopefully a foreign (probably metallic) object will be lying in the tray. To be 100% sure there are no other foreign objects there, shine a torch down the drainage hole, and remove any other detritus. Once done, re-insert the sump cover, screwing it as tightly as possible, and close the outer coverplate. Try running another cycle, to see if the issue has been resolved.
07-07-2021 10:41 AM
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Hey Steven9761
Thanks for the quick response and really appreiciate the help!
So i took a look in the drain hole cover off, taking out the sump and checking with a light. Having read your response i was expecting to see a hair clip or something in there BUT it was absolutley clear?
Any other ideas? maybe its something stuck on the other side but it looks like a sealed unit?
Thanks
07-07-2021 10:48 AM - last edited 07-07-2021 10:51 AM
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Update: as another thought - have you looked in the rubber door seal, between the drum and the door? There might be something in there.
07-07-2021 11:13 AM
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ok thanks ill give it a go, sounds as its definitley a trapped foriegn object then... ill post back with the results asap.
14-07-2021 09:05 AM
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14-07-2021 09:09 AM
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After a little movement and a few more washes, the clicking has stopped!
i re-opened the drain hole to take a look and there was a tiny stone (definitley wasnt there before). so i removed and hey presto! its an odd design as there seems to be a plastic propeller to the rear which im certain was flicking the stone around now.
Thanks for the help!
14-07-2021 09:13 AM
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