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Original topic:

Samsung eco bubble washer/dryer

(Topic created on: 04-11-2021 04:46 PM)
chloebailey
First Poster
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Home Appliances

Hey everyone, 

Wondered if anyone else had, had this issue? We have only had our machine 3 years but it has broken. We had a local appliance person out who thought it was the power cable but after fixing that realised it was the circuit board that was broken. 

Samsung are saying it is out of warranty but it seems mad that such an expensive machine can break after 3 years of a household of only 2 people using it. 

Has anyone else have this happened? It stopped mid cycle, machine will not power up (though it is getting power) and now if plugged in makes a strange clicking noise. Looks like its going to cost £200+ to get fixed as the engineer said it was the main board. 

Obviously if this is a common problem we will be looking at another brand and advising people of Samsung of course!

Many thanks,

Chloe

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4 REPLIES 4
xSteveuk
Black Belt 
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Home Appliances
Hi
This page maybe helpful

https://www.samsung.com/sg/support/home-appliances/rattling-sound-when-samsung-washing-machine-is-in...

Check your washing machine drain filter
It could be blocked
I had this happen
And it was a colour sheet
Blocked in it
If check drain on washing machine
Have something to mop up
Water from the drain filter
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Scooby765
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Home Appliances
We had a problem with our washer, but it was still in warranty.
The pcb was changed as it was the problem (the engineer determined this) and he told us that it's a problem with them overheating and we should leave it over an hour between runs so the pcb can cool down.

I don't think we'll be running to buy another one the same when this one eventually packs up.
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chloebailey
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Home Appliances

Hey, thanks for this. 

It isnt this though as the machine isnt running, it wont even power on. The clicking noise is the circuit trying to do its thing apparently but its broken

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chloebailey
First Poster
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Home Appliances

Oh wow, that is interesting. Oh 100% not and will be warning people of this. We have only had this 3 years and spent a huge amount of money on it. Brought samsung for the 10 year warranty and then learnt this week that is only for the motor and everything else is just 2 year. Absolute con really

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