Samsung washing machine not heating water?

[Neil Fellows]

I have a Samsun Ecobubble ww80m645opx/eu  and noticed that the glass door never gets warm, even on a long 90 degree wash - is this normal? No error codes, and it appears to wash fine but I can't tell if its heating the water or not?

[AndrewL]

@Neil Fellows: If the temperature indicator on the display is showing 90 degrees, and there are no error codes or issues with the laundry when the cycle finishes, then it's probably fine. I checked the user manual and it stated that "Neither the main door or the Add Door can opened when the water temperature is over 50 ˚C" so you could always try opening the Add Door on a 60-90 degree cycle to see if it's possible. 

[Neil Fellows]

Thank you Andrew, I'll give that a try. Maybe I'm thinking of my previous washing machine - the glass door got pretty hot during a 90 wash and I only realised the other day that the Samsung was stone cold which seemed odd to me. Thanks for your reply!

[janoscsomos]

Hello This models stop program 9 minutes before finishing not spin wery whet cloth so 10 yers warranty ? can you please help Thaks

[Harriet S Beercock]

Andrew, I’m having the same issues, I’ve done what you’ve suggested and this hasn’t worked. I’m able to open the door on a 60. I’ve cleared the filter. It’s on 4 years old. Please can you suggest something else I can do 

[xTh0m4s]

no, it's not right, this is how you find out that the washing machine is not heating, I have the WW70M649OBW model, but I was currently solving the same problem, namely the "smart" Samsung washing machine is actually absolutely stupid. There is a temperature sensor in the drum, but the washing machine doesn't mind at all that it is not heating.
I worked on diagnostics all day, until the evening I found out that in module B there is a GT-1A-12d relay, which does not switch, I temporarily replaced it with another one and it is already heating the water.