rf4287HARS ice maker not pulling water despite new valve and new ice maker

[catrn]

UGGGH this ice maker is not working. I have already replaced the ice maker and the water inlet valve. The water comes out put not pulling water to the freezer. What else could it be? 

Thanks in advance 

[ChrisM]

Hi @catrn 

Are you still having this issue or did you manage to find a fix?

[catrn]

Nope. No advice yet. It's so frustrating 

[AndrewL]

@catrn: Sorry to hear that. Please can you check out the troubleshooting guide linked below, and let me know if this helps at all?

https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-not-making-any-ice