24-07-2023 03:32 PM in
Hi all, just taken delivery of a new Samsung washer, but can’t find the serial number, according to the website all front loaders have a label inside the door, NOT MINE. Anyone got ideas before I start pulling it out please
30-07-2023 11:40 AM in
i just had same model delivered today 30 July from Curry’s too and I can’t find the serial number so can’t register the warranty.
am loathed to look at back as so heavy and it’s into a fitted kitchen cabinet. Also the manual says front load machines have code on the inside.
30-07-2023 11:52 AM in
@Lebberstondave @RXa: I'm sorry to hear that you are unable to locate the serial number on your washing machine. If it is not visible below the drum (as per the image in the 'Laundry' guide linked below) then please try checking the inside of the door, towards the bottom.
You may also wish to check your invoice/receipt to see if the relevant information can be found here. For further support, I recommend contacting Currys directly, to see if they have the serial number on record at their side.
30-07-2023 12:59 PM in
Hi I have just received the same machine from AO and yes I have no serial number either, so how to register?? and I havent even used it yet!! as usual you can never speak to a human or email.
02-08-2023 06:45 AM in
Thanks for your replies folks. Yes I eventually pulled the machine out and found the label stuck on the top corner at the rear of the machine. Bit of a pain, but I’ll know for next time.
02-08-2023 06:48 AM in
Hiya RXa unfortunately mine was on the rear, top right hand corner csi managed to drag it so far then get a phone down the back to take a picture. However once registered it’s quite a struggle to get the 5 year warranty sorted.
24-10-2023 05:04 PM in
I’ve had the same problem, HOWEVER! Where there’s the little QR code on the left of the machine the side writing I THINK is the serial number. Can someone please check if the one at the back of the machine and the front QR code is the same?