If you google the Samsung steam oven you clearly see the steam. I had one years ago and the steam was visible. Now I have the double oven with steam and I don’t see anything. The water reservoir remains full even after steam cooking. Nothing happens. I had 3 techs come out and got essentially everything replaced but the pump then I was told the pump is broken. The tech calls Samsung and is told no there should be no steam in the oven. This is ridiculous, both ovens at same temp deliver same result. Steam cooking should keep product moist yet no difference. Samsung has a major problem with this.
