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Problem with ice maker RF24H

Posted by 15-04-2018 08:16 AM in Home Appliances

Anyone have this type of problem with ice maker? How to get rid of the ice without turning the whole fridge off? It is not even one year... View Post

18-07-2018 08:23 PM

I have no had a technichan here, he changde almost the whole icemaker, but i dont think it helped, i... View Post

WD90J6410AW/EU Steam and water condensation dripping from detergent tray

Posted by 12-04-2018 07:55 PM in Home Appliances

Hi Our washer dryer WD90J6410AW/EU was making a noise, when drying. The engineer came and said it was the Scroll Duct Fan. A new scroll... View Post

18-04-2018 09:58 AM

Hey @Dave_Taylor We've passed this onto our Product Specialists to get some clear info on this one. ... View Post

Extension lead

Posted by 09-04-2018 07:44 PM in Home Appliances

Hi I have just bought a Samsung fridge freezer RB29FWRNDBC but the plug is not long enough to reach the socket, can I use an extension lead if... View Post

11-04-2018 05:14 PM

Extension leads are not good for appliances, and with a fridge that is going to be on 24 hours a day... View Post

Dual cook oven bought in France, manual not in English

Posted by 08-04-2018 07:17 PM in Home Appliances

Hi we recently bought a dual cook oven model number NV75J757ORS. Manual is in every other EU language except English. Where can I get English... View Post

11-04-2018 05:21 PM

Try this http://www.samsung.com/uk/support/model/NV75J7570RS/EU/ The last few letters of the model n... View Post

rs7 fridge making clunking noise

Posted by 21-03-2018 07:57 PM in Home Appliances

Inverter compressor making clunking noise View Post

23-04-2018 03:29 PM

clunking? this all the time? seems strange type of noise. could it be from somewhere else inside? or... View Post

Fridge filter recycling

Posted by 19-03-2018 12:23 PM in Home Appliances

Does anyone know where or how to recycle the water filter cartridges from the American style fridge freezers in the UK? I cant find anywhere and... View Post

04-11-2023 12:42 PM

Samsung, you need to provide a similar program like printer ink cartridges so we can return these to... View Post

Ecobubble 8kg stops after 1 min

Posted by 15-03-2018 06:17 PM in Home Appliances

My washing machine stops after 1 minute and does not start again. I have cleaned the filter, all hoses are straight water pressure is OK. There are... View Post

28-05-2018 01:35 PM

Hey @grantrathbone! Is this issue still ongoing? If so, please call our Home Appliance Specialists o... View Post

Family Hub software update FHUB2.KM.EU.9500.MP20180223_131637

Posted by 10-03-2018 03:59 PM in Home Appliances

This update has popped up on then the fridge. In the excitement that this was the Tizen 4.0 (Family Hub 3.0) update I proceeded. I cant... View Post

24-06-2019 03:50 PM

Also, now when I open the fridge or engage the water, the working screen turns on...what's up with t... View Post

fridge freezer issue, fridge warm !!!

Posted by 04-03-2018 05:55 PM in Home Appliances

hi all, i have a lovely samsung 50 / 50 fridge freezer but find every so often the fridge starts heating up, finding that if we even have a 30... View Post

10-09-2018 12:11 PM

Hi @fridgesowarm It's been a while so I thought I'd check up on how you got on! Did you manage to ge... View Post

I cant turn on WiFi in my washing machine h

Posted by 19-02-2018 10:16 PM in Home Appliances

Hi there any clue why why I can’t turn on WiFi. The model of the washing machine is WW10H9600EX thanks View Post

12-06-2020 10:42 AM

Not sure what devil sits in the washing machine, but the Wifi started to work after I thoroughly cle... View Post

NV73J9770RS Oven thermostat unreliable.

Posted by 14-02-2018 11:39 AM in Home Appliances

Have noticed recently that food often seems undercooked, so I bought an oven thermometer which is supposed to be accurate to 1 degree. Initial... View Post

20-10-2019 11:07 AM

I had an engineer out. I think he replaced the thermostat, but I still find the temperature irregula... View Post

Leaking around detergent drawer Samsung washing machine WW80M645OPW

Posted by 13-02-2018 11:45 AM in Home Appliances

We have the above machine which is about 6weeks old and great except for a not insignificant but intermittent leak of water from around the... View Post

14-07-2018 10:38 PM

Hi we reduced the water flow going in slightly and adjusted the legs so front slightly higher and no... View Post

RF56J9041SR Vs RF56J9041SR EG

Posted by 09-02-2018 07:27 PM in Home Appliances

Hello everyone, I need your help, please Is any significant difference between RF56J9041SR and RF56J9041SR EG side by side fridge? What EG... View Post

13-02-2018 09:43 AM

Hi @dan4s. :robothappy: There's no difference between the two. The EG relates to the buyer/country c... View Post

10KG Quick drive washing machine fault 30 days old

Posted by 04-02-2018 11:10 PM in Home Appliances

Hi can someone explain why I have had to re calibrate a 30 day old washing machine. I spent the whole day Sunday trying everything to get... View Post

How to RESET the Steam water reservoir (oven says there is no water in it When there is water in it.)

Posted by 29-01-2018 06:41 PM in Home Appliances

View Post

25-07-2022 07:34 PM

I constantly have the same issue. I have to remove and replace the reservoir several up to ten times... View Post

Faulty Fridge Freezer RL55VQBRS (Poor Customer service)

Posted by 27-01-2018 04:33 PM in Home Appliances

I'm so dissapointed with Samsung and the way they have delt with my issue, futhermore not replying to an email i sent over a week ago with no... View Post

27-06-2020 11:31 AM

Exactly same issue. Mine is making terrible and unbearable noise and not able to sleep from last 5 d... View Post

Family Hub 3.0 upgrade

Posted by 18-01-2018 02:18 PM in Home Appliances

I have seen the release of the Family Hub 3.0 at CES and looks great. Is there any news on the release of the 2.0 to 3.0 upgrade or joining... View Post

02-07-2018 10:18 PM

I have the 2.5 update which has the ring app but SmartThings does not work on my fridge so quite bug... View Post

Refrigeration Service manuals

Posted by 18-01-2018 11:30 AM in Home Appliances

Where can I find Samsung refrigeration service manuals View Post

18-01-2018 12:00 PM

Hi @washfreeze. :robothappy: Do you mean the user manuals? If so, they're usually on the specific mo... View Post

Samsung Dual oven Stovetop grill too low

Posted by 16-01-2018 12:04 AM in Home Appliances

Hi - We recently purchased the samsung duel oven. The stovetop grill however is too low - flames won't go high enough to properly grill. How do... View Post

10-06-2020 09:27 PM

Have you managed to find a solution? To tell you the truth, if I can't find a solution or can't choo... View Post

ice maker no longer operates correctly

Posted by 12-01-2018 12:38 AM in Home Appliances

I have a Samsung rs261mdwp side-by-side fridge. Recently, the ice cub tray cracked & needed to be replaced. Seemed like a simple fix so I... View Post

20-07-2020 09:10 PM

I have the same issue - different model (RS54H) but I changed the sensor but it still doesn't produc... View Post

Problem with ice maker RF24H

WD90J6410AW/EU Steam and water condensation dripping from detergent tray

Extension lead

Dual cook oven bought in France, manual not in English

rs7 fridge making clunking noise

Fridge filter recycling

Ecobubble 8kg stops after 1 min

Family Hub software update FHUB2.KM.EU.9500.MP20180223_131637

fridge freezer issue, fridge warm !!!

I cant turn on WiFi in my washing machine h

NV73J9770RS Oven thermostat unreliable.

Leaking around detergent drawer Samsung washing machine WW80M645OPW

RF56J9041SR Vs RF56J9041SR EG

10KG Quick drive washing machine fault 30 days old

How to RESET the Steam water reservoir (oven says there is no water in it When there is water in it.)

Faulty Fridge Freezer RL55VQBRS (Poor Customer service)

Family Hub 3.0 upgrade

Refrigeration Service manuals

Samsung Dual oven Stovetop grill too low

ice maker no longer operates correctly

Using Laundry Cleanser with autodose

Setting up nq5b5763d

MC28A5135CK Warranty

ww10h9600ew/eu washing machine 8E

How long does it take to repair white goods these days?

HELP HOW DO YOU COMPLAIN ABOUT A FAULTY WASHING MACHINE.

WW90TA046AE/EU - Code 0

WW90T684DLH not autodosing

Heat Exchanger is damp?

5 Year Warranty Registration page not allowing me to select product

Re: Never Again

Re: Using Laundry Cleanser with autodose

Family Hub - Ring app live view notification not closing since firmware update