I am in Europe (UK) and have MODEL: RF56J9040SR
I first started having ice compartment issues 8 months after purchase: January 2019.
Samsung contract engineer came round, replaced a bunch of stuff in the ice compartment and updated the software and said this is a well known issue and he does this fix on 100's a month.
2 years 8 months later ice compartment starts to freeze back up.
Hopefully, now forced defrosted and dried, I wont have this issue for another few years!
Forced Defrost:
See these videos and notes:
I would switch to 'ice maker off' first.
https://www.youtube.com/watch?v=j0GhOmkGeC0
https://www.youtube.com/watch?v=xUh9Xw2-4f4
Take out ice bucket
Hold "Freezer" + "Cool Select" for 10 sec then let go
THEN PRESS "Cool Select" again.
FF appears on left and symbols on right
Keep hitting "Cool Select" until Fd appears: Forced Defrost on the right
Will start beeping - - -20 minutes. Ice will melt.
Have cloth or container in ice making compartment.
Repeat if not fully defrosted . . .check very back.
Repeated times might finish quicker
AN UPDATE: 7th July 2022
UNFORTUNATELY, the Ice Compartment, even with this trick after 2.5 years of it being "fixed" isn't working. Frosts back up again like original problem (within in a day or two). I fear leaving it a long time and for the compartment to completely frost over. This time I get a small amount of water come out of the ice maker first before the ice comes out. I will keep an eye on this now and keep you all update. Frustrating. I though this was fixed 2.5 years ago and I would have a lifetime hassle free ice . .. . .
