So recently MY ZF4 has started giving me a black screen and become unresponsive when I unfold the phone, it will also then sometimes automatically restart itself after the screen goes black. I have tried everything, including a factory reset but nothing has fixed this. I am just wondering it anybody else has had this? This phone is not even a month old, if it is a bug in the hardware or software, samsung needs to address it,
I have the same issue with my Z Fold 4. I heard a static crackling sound then the screen distorted and went back. I have to reset the phone by holding power and - volume. I have the Z fold 4 for about a month. I called Samsung support and they want me to send on the phone for repair. This is ridiculous on a top of the line Samsung phone. The phone is only a month old and they will not send me a replacement. I can still use the phone but can't unfold or it will crash and shutdown. Samsung needs to take care of it customer and should value the customer. Customer support told me to buy a cheap phone to use while my phone in repair.
I am very disappointed on how Samsung handle this issue on their hardware issue with the Z Fold 4. I have no choice but send in the device tomorrow for repair. Samsung should replace the phone instead of repairing it. It's only a month old and manufactured defect. How do you handle your phone issue?