My fold4 crashing, could anyone help me finding why...

[SebastianNielsen]

I have a samsung Z Fold 4, model SM-F3936B/DS, software BP2A.250605-031-A3.F936BXXUAIYIF

Im experience random reboots and crashes.

I have done a "adb bugreport" and downloaded the logcat and tombstone from the crash.

It seems that com.android.systemui crashes, but could anyone be kind to look in the log file and find out why the phone is randomly rebooting?

The crash according to the "Send crash report function" in Samsung Members is 05:57 but it looks like the actual crash and reboot happens at 

10-18 05:56:08.161

Looks like the phone reboots straight after this:

10-18 05:56:08.205  1000  2431  2473 D ActivityManager: !@AM_BOOT_PROGRESS , ensureBootCompleted booting:false /enableScreen:false /caller:com.android.server.am.ActivityManagerService.ensureBootCompleted:47 

[Tourbillon De La Vie]

Does it crash in safe mode?

[AsadM]

Hi @SebastianNielsen,

I'm sorry to hear you're having this issue on your Z Fold4. If you haven't already, please try running your phone in Safe mode as suggested by @Tourbillon De La Vie to see if this happens while the third party apps are temporarily disabled. Information on Safe mode can be found here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

If this is still present, as logs can't be analysed on our Community page, it will be ideal for you to submit an Error report within 15 minutes after this reoccurs. To send an Error report, follow the steps on this page under the heading 'How to submit an Error report': https://www.samsung.com/uk/support/mobile-devices/how-to-use-the-samsung-members-app/