08-08-2023 04:49 PM - last edited 08-08-2023 04:54 PM
I got my Z flip 5 on Friday and I love nearly everything about it, one MAJOR issue I have is when I'm at work I can't connect to the wifi. The Flip 3 was fine, but now I have to go right up to the router to connect and it won't stay connected as I go around the building. No one else at work has issues and the router has not moved since I had my flip 3. So I guess my question is why did they use a worse wifi chip? and can I exchange my flip 5 when they decide to fix this? (contract phone)
I just want this here so it's in "writing" somewhere, I want this to count as me wanting to return the phone within 14 days, unless they can fix it
08-08-2023 06:12 PM
08-08-2023 06:14 PM
Tried both those options already
08-08-2023 06:18 PM - last edited 08-08-2023 06:20 PM
08-08-2023 06:22 PM
I will try this but won't know if it's worked until tomorrow. I welcome any other suggestions as well because I don't want another phone, I like this phone
08-08-2023 06:29 PM
I have tried a few times and it won't boot in recovery mode, it starts as normal but says:
[PDP]
back up : fail
setup wizard: FINISHED
08-08-2023 08:59 PM
@Ingram90 some other ideas here if still issues after following previous advice. Toggle your Wi-Fi off and on again - Select your router from the list of available connections, and run through all the connection steps.
Thereafter go to Settings - Connections - Wi-Fi - Tap the cog next to your router on my device - View More ,select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
16-08-2023 04:35 PM
So far none of these suggestions have worked, if anyone else has an idea please let me know
03-09-2024 12:53 PM