Z Flip 5 - outer screen lagging badly

[bobbyp659]

The outer screen on my phone is lagging so much that it's now unusable. 

I've tried restart, wiping cache, checking animation scale, closing all apps and turning off power saving aswell as checking in safe mode. 

None have made any difference. 

Can someone help please?

[Carlvig]

Hi, if you don't mind me asking, how much storage is left on your Z Flip 5? Also did go into "Device Care" and click "Optimize" this often detects issues and closes processes using up ram unnecessarily. If you have not done already also make sure your phone and apps are all up to date.

[bobbyp659]

Hi. I've got 140gb storage available. Yes I've done a device care optimize and it's not shown anythinf

[BandOfBrothers]

This thread is very similar to yours with a slightly different forum name.  🤔 

I've replied in this one to attempt to help. 

https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/samsung-z-flip-5-outer-screen-lag. 

"  Have you carried out anything that forces apps work on the flips outer screen ? 

Anything downloaded via an apk ?

Can you please first run the diagnostic tool found in your Samsung Members App to see if that throws any light on this issue your facing. 

There is also Safe Mode >  Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If all else fails send feedback via your Samsung Members App as they maybe able to further assist. 

This is a similar thread on another regional section of the Samsung Community Forum  > https://r2.community.samsung.com/t5/Flip-or-Fold/Extreme-Lagging-on-the-cover-screen-of-Z-Flip-5. 

A Samsung Service Centre or Samsung Experience Store maybe able to help. "