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Samsung Z Flip 5 outer screen lag

(Topic created on: 18-01-2024 09:44 AM)
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robbiep659
First Poster
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My outer screen is seriously lagging to the stage where its no usable. 


I have tried, restart, wiping cache, closing all apps, checking animation scale is at 1x, turned off power saving.......nothing has made a difference. 

can someone assist please?

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BandOfBrothers
Samsung Members Star ★★
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I appreciate you've already tried some good troubleshooting steps @robbiep659  👍 

Have you carried out anything that forces apps work on the flips outer screen ? 

Anything downloaded via an apk ?

Can you please first run the diagnostic tool found in your Samsung Members App to see if that throws any light on this issue your facing. 

There is also Safe Mode >  Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If all else fails send feedback via your Samsung Members App as they maybe able to further assist. 

This is a similar thread on another regional section of the Samsung Community Forum  > https://r2.community.samsung.com/t5/Flip-or-Fold/Extreme-Lagging-on-the-cover-screen-of-Z-Flip-5. 

A Samsung Service Centre or Samsung Experience Store maybe able to help. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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