Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Z Flip 3 duplicating apps

(Topic created on: 18-09-2024 10:44 PM)
130 Views
bettsy
Explorer
Options

Can anyone help my Samsung galaxy z flip 3 is downloading 2 of the same app when I go on playstore,I've uninstall the app but both uninstall,I've restarted my phone cleared the playstore cache and it's still duplicating any app I download I've had this problem before and managed to get it fixed through chatting on samsung members,but this time it's still not going back to just downloading one app.this is so stressful,it seems to happen after I cancel payment after a free trial,this is a joke

0 Likes
10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
Options

Hi @bettsy 

Is this happening no matter which app you download via the Playstore  🤔


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

GoanGeek
Samsung Members Star ★
Options
Have you got a third party launcher installed?
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
0 Likes
bettsy
Explorer
Options
What is a third party launcher? Sorry I'm not tech savvy,can you please explain.
Thanks
0 Likes
GoanGeek
Samsung Members Star ★
Options
Hi. If you don't know about it, then you don't have it.

Basically, you can change your home One Ui launcher to a third party one from google Store

Third party launchers can give you different functions vertical app scrolling if you don't like the horizontal one with Samsung launcher.
Etc.

There are launchers from Microsoft with all their apps thrown in etc.

Basically more customisation.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
bettsy
Explorer
Options
This had happened before and I cleared the cache on the playstore app and restarted my phone after that it was working fine,This might be coincidence but the last time I stopped payment to the playstore soon as I done that I started getting duplicate apps,done the above it stopped,I just cancelled a payment then the duplicate apps started again!!
bettsy
Explorer
Options
I cancelled a payment to the playstore soon as I did that I started getting duplicate apps,I managed to get it fixed,Then again I got 3 months Spotify free as soon as I cancelled the payment the duplicate apps started,also the playstore said the last app I downloaded was like 5 months ago,I've downloaded apps after that ie Spotify could this be anything to do with it?
0 Likes
bettsy
Explorer
Options
@GoanGeek hi my nephew uses my phone aswell so I don't know if he's added anything
0 Likes
bettsy
Explorer
Options
Hi @BandOfBrothers I downloaded the amazon music app,I also downloaded it onto mu samsung tv but I've deleted them both now.
BandOfBrothers
Samsung Members Star ★★
Options

It might be beneficial to contact the Team at Google Playstore and also the Team at Samsung via your Samsung Members App @bettsy 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "