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Green line

(Topic created on: 14-09-2024 02:59 PM)
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Annie35
First Poster
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I have a Green line appear halfway down the middle of the screen on my Samsung Z Flip5. Phone hasn't been dropped or damaged in any way. I was sending a text message then closed the phone, reopened it and the line was there. Anyone else had this happen?
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2 REPLIES 2
JAMES4578
Samsung Members Star ★★
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Hi @Annie35  Try the following, Open the phone app, bring up the keypad, and enter *#0*# before hitting call .

In the menu, try selecting the various color options: Red, Green, Blue, and Black. you may find that cycling throigh the display colours fixes this.   However it could be a hardware fault that requires a repair. 

you could through the Troubleshooting on this link https://www.samsung.com/uk/support/repair/ 

select your product and phone model - Buttons, screen, display and accessories -Display on your device - Colours, backlight and appearance - My screen has a line (or lines on the display. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BandOfBrothers
Samsung Members Star ★★
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Hi @Annie35 and may I extend a Warm Welcome to the Samsung Community Forum. 

This soundslike a hardware related issue so would need a Samsung Service Centre to help. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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