14-09-2024 02:59 PM
14-09-2024 03:16 PM - last edited 14-09-2024 03:16 PM
Hi @Annie35 Try the following, Open the phone app, bring up the keypad, and enter *#0*# before hitting call .
In the menu, try selecting the various color options: Red, Green, Blue, and Black. you may find that cycling throigh the display colours fixes this. However it could be a hardware fault that requires a repair.
you could through the Troubleshooting on this link https://www.samsung.com/uk/support/repair/
select your product and phone model - Buttons, screen, display and accessories -Display on your device - Colours, backlight and appearance - My screen has a line (or lines on the display.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
14-09-2024 06:57 PM
Hi @Annie35 and may I extend a Warm Welcome to the Samsung Community Forum.
This soundslike a hardware related issue so would need a Samsung Service Centre to help.
https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "