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Original topic:

Update has phone acting up

(Topic created on: 09-04-2022 09:13 PM)
Aili0
First Poster
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Galaxy Z Fold | Z Flip

Yesterday (9-04-2022) my phone said it needed to update, so update I did. Since then, my phone is acting like it's bugged and has a mind of it's own, if scrolling Facebook it suddenly clicks into random people's profiles, using youtube it started scrolling itself and selecting a video or on the home screen it starts trying to select random apps etc. What the hell is going on and how do I fix it?

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy Z Fold | Z Flip

Hi @Aili0 

 

Please try 

> https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues. 

> As a very last resort back up and factory reset.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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