The Galaxy Z Flip is automatically switching off while folding the phone.

[Ravinder Ranga]

The Galaxy Z Flip is automatically switching off while folding the phone. Its been  7 months since I've bought the phone. I bought the phone in india and using in australia.

There is no impact on the phone before this happened i.e didn't drop the phone or in water.

I have also tried resetting the phone but didn't work.

Please help

[jonathaneuk]

Hi there.

So very common issue. The device needs booking in for a repair.
The cables in the phone have stretched and causes the phone to short out and power off.
Replacement of screen resolves this as I have replaced many myself with this issue.


Get it booked in whilst still under warranty

[BandOfBrothers]

Sorry to hear that @Ravinder Ranga 

You'll need to double check the terms of the Limited Samsung 2 year manufacturers warranty just to ensure your Samsung Service Centre can provide support to an imported Samsung phone.

I wish you all the best.  😎 

[danthemam]

Happened yo my flip 3 after 8 months went to samsung shop was told it was something I done to phone even though I never done anything to it but they said £350 and we can repair it never buying samsung phone again when contract is ip

[SRenzo]

Jonathaneuk: my flip 4 wasworking fine until yesterday, when had a Android update to UI 5.1 and core 13.Then it starts to turn off immediately when you start to fold the screen - just 3 or 4 degrees of folding is sufficient to shutdown the device without any message nor warning... 

[jackie65]

Why is my flip phone turn off when I put the flip down but when I put it on charge it doesn't go for help

[tomarsunil]

The same happened to my flip 4.
never going or recommend Samsung flip 4 
and even my phone is under warranty they are asking money to resolve issue as it has some scratches.

[tomarsunil]

never buy this phone

The same happened to my flip 4.
never going or recommend Samsung flip 4 
and even my phone is under warranty they are asking money to resolve issue as it has some scratches.

[emzk87]

Mine is currently doing this now after an update. Did you get yours sorted?