Samsung Flip 6 Issues New Buy

Kumarjaivardhan · 4 weeks ago

Within a month of purchase the main screen goes black . Top screen remains active. Everytime have to restart .

also, lines are appearing while closing the flip.

no issue prevails when the phone is kept on in no flip mode.

product is under warranty as well as extended warranty. Will I get refund or everytime it will be replaced/Repaired .

BandOfBrothers · 4 weeks ago

Hello @Kumarjaivardhan and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋

In the UK if the phone is purchased from Samsung and has passed 14 days since purchase ,then Samsung will carry out a repair under the 2 year warranty for free unless accident damage is present.

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

mchouston83 · 4 weeks ago

Im having the exact same issue since the phone had an automatic update. Samsung tried to say it was an app I had downloaded but I haven't downloaded any apps in months. Factory reset the phone and the issue remains.