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Samsung flip 5

(Topic created on: 2 weeks ago)
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catphone87
Apprentice
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I have a flip 5 for almost 1.5 years, I think the screen protector is pealing off from the folded hinge, did anyone had the same problem and how did you got it sorted? Scared to pealing it off or go somewhere to get it sorted.
Help in the uk 

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7 REPLIES 7
Saintsfate
Pathfinder
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If you are CERTAIN it's the screen protector then I suggest buy another one from Samsung, if available, before peeling it off. Then obviously once it's arrived you can replace it carefully.
catphone87
Apprentice
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Well it looks like, I assume it came with the phone already. Can I not go directly to Samsung store?
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arianwen27
Big Cheese
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Fold phones have a layer on the top that looks like a screen protector but is actually part of the display. Do not remove it. Go to a samsung store and have them fix it. I believe samsung devices usually have a 2 year warranty so they should just fix it for you
Saintsfate
Pathfinder
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If you don't mind the extra effort, then yes you could go to the Samsung store for more support. I must say I'm not sure all Samsung stores may be able to help you.
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pip77
Explorer
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I've had mine same good as new
catphone87
Apprentice
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Did you have to pay?
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catphone87
Apprentice
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Thank you so much
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