Samsung Flip 6

[Suek80]

Hi all, I purchased a brand new flip 6 a month ago. And this started happening yesterday. It's a very well minded phone that has had no drops etc...Any ideas b4 I go back to the store. TIA Sue

 

 

 

 

[Deanquez]

Honestly, you should have done your research. All flip phones are known to have this issue. You need to contact Samsung Support, inform them of the problem, and if you're under warranty, they will ask you to send in the phone for repair. I would also recommend extending the warranty, as these phones tend to break easily.

Also before sending phone take pictures of the device to make sure it doesnt have any new damages when you recive it back in a week


Also if you dont want to send phone out to samsung request them to send a (SAMSUNG REPAIR VAN)

[Glenntech]

Firstly to respond to the previous answer.
There are a great many Flip phones sold and extensively tested.
Yes there will be a small amount that do go wrong for various reasons.

This almost looks like you have an app or theme that's causing this issue.
Does it happen with apps open and web pages etc.

You can try doing a Partition Cashe wipe.
Have you recently downloaded any apps or third party themes

If this is happening with everything you open. Try going into the phone app and dial *#0*#
At the top are 3 different colour test cards. If this dissappears on these tests, then something downloaded is causing it.

[BandOfBrothers]

Hey @Suek80 

You will need suppprt from a Samsung Experience Store  / Samsung Service Centre.

[lminvti]

Hi there 👋, if nothing works as @Glenntech suggested then, you should book a repairs with samsung, you can do so in app under support section at the bottom and scroll until you see request service and go from there