‎06-01-2022 08:35 PM
‎11-01-2022 01:31 PM
Just had this happen to me. I found all the contacts in the Outlook deleted items folder and restored them back to the outlook contacts folder. Seems like the update caused outlook to delete all the contacts.
‎12-01-2022 02:17 AM
‎22-01-2022 11:07 PM
Same problem here, Samsung Galaxy S20 FE 5G... 🤦
‎23-01-2022 11:46 AM
Same problem here on a Galaxy S10. Most of my Outlook contacts gone and all in the deleted items folder.
I have found a post about this during the beta testing from a month ago. How did this update get released like this and a month late its still not fixed. Pathetic effort Samsung.
‎24-01-2022 12:11 PM
I just got the update this morning (2022-01-24) and I am finding the same problem. Anyone from Samsung on here?
‎25-01-2022 02:54 PM
Same here on a Galaxy S10.
Happened last week right after the upgrade to Android 12.
I managed to restore them but came back agin this morning.
I've cut the contact sync from Outlook app and add a Exchange account to see if the issue come again.
‎25-01-2022 04:50 PM
That's a real shame for everyone.... glad most of us got them back.
When you say "deleted folder", I presume you mean in the browser at outlook.com ? I found some there, and some in my Samsung Contacts app, restored some from here. Many were destroyed and "unrecognised" or a contact with the number and data missing 😞
‎25-01-2022 07:19 PM
I've just had this exactly the same on my S10.
Nothing in the deleted folder on outlook.com either! What a joke!
‎26-01-2022 01:56 PM
I'm having the same issue here. I didn't lose all my contacts, but I lost most. And the biggest problem is that they don't even appear in the list of deleted contacts in the web app https://outlook.live.com/people, so I don't know how to recover them.
Dedicated support for your Galaxy Z Fold7 & Galaxy Z Flip7 from our Samsung Experts
Learn more