My Galaxy Z Flip 4 keeps shutting down when folded and often suddenly shut down

[Alice_83]

Hi,

Need help if anyone have the same issue and able to solve this. 

I have just passed a couple weeks from 1 year of using this Z Flip 4, and suddenly my phone keeps randomly shut down and cannot be turned on without giving bait by charging it first. 

Then if it already turns on, either it can suddenly shut down or if folded, it will shut down.

It's really bothersome as this is my main phone. I hope that I won't have to spend much to fix it.

Thanks!

[IsabelF]

I had this issue recently and though it was okay after software update but not even a day into it and happen again

Takes ages to get back on. Can see date and time in window when closed but when opened black screen
Eventually after many attempts at holding power button and volume down a restart is performed. Only 1 week out of 2 year warranty. Will try a local fix it shop.

[Anele Tallman]

I am experiencing the exact problem after 14 months of usage. Samsung ought to be ashamed. This is pathetic.

[Beardo_UK]

Same issue here surprised surprise. Would not recommend any type of folding phone in the future.

[julez5551]

Me too just today 😡

[Raj1981]

We've got the same problem with the Z flip 4 it completely shuts down when folded and u have to put the charger in to switch the phone on again. Sent it to Samsung UK, they use TMTfirst for the repairs and they want to charge me £30 inspection fee. They said it'll probably cost £319 to repair the phone. it's ridiculous, I'm thinking of going the small claims route as per the consumer rights act, the phone is supposed to be of satisfactory quality and last a reasonable amount of time which it hasn't. The case seems quite strong as there's lots of people having the same issue!

[Anuhari777]

I am also experiencing the same issue. The phone shuts down on folding. It's been 2 months I am using the phone without folding. When consulted the service center they told me to change the display but my display is working fine and they don't know how to resolve it. Such a waste of time and money. 

[Ravikant53]

Just change flex cable from locally it wont cost much, and if you will go to samsung care they will tell to replace whole screen which is about same price of handset

[Ravikant53]

Bro just change flex cable from good shop outside, your problem will be solved

[Ravikant53]

Mine same, i just changed flex cable and it was all good

[Kyi Pyar Lwin Oo Edu]

Thank you for advice, bro. I will do like ur suggestion.