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SHUTS DOWN WHEN FOLDING

(Topic created on: 23-07-2024 08:15 PM)
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99112233
Student
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MY Z FOLD 4 keeps shutting down when trying to fold it, no damages, just updated few days ago, had screen flicker aswell. Any solutions? Tried uninstall ingredients unwanted apps, I couldn't even enter recovery mode to clear system cache. 
5 REPLIES 5
Obsydian
Samsung Members Star ★
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Had the same £340 later, was told a USB circuit failure.

Best to keep it folded, get all your backups done, and contact Samsung for a repair.
REGARDS, OBSYDIAN - Car & Tech Evangelist / 2 decades of Samsung Ownership
DAILY: ZFold4, Watch6 Classic, Buds Pro2, 20,000 Power bank, Smart Tags
OFFICE: Book2 Pro i7 [Laptop], M70A 32” [Monitor], Samsung Level [Speaker]
GAMING: M70A 43” [Monitor], Dell Inspiron G5 [Laptop]
FAMILY: ZFlip4, ZFlip5, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2
SPARE: Book2 Pro i5 5G [Laptop], ZFlip3
AV: QN95A [TV], Q900A / SWA900S [Soundbar, Rears],
KITCHEN: MC32K7055 [Microwave], S65DG54M3B1 [Fridge] Jet 75 (Vacuum)
NON-SAMSUNG: iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2, Phone 12
99112233
Student
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But mine does charge, also, it works if folded when being charged, but shuts off right after discharging the USB
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Obsydian
Samsung Members Star ★
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Ahh, I assumed it was off charge in your original post.
Either way, it is best to send it in for repair
REGARDS, OBSYDIAN - Car & Tech Evangelist / 2 decades of Samsung Ownership
DAILY: ZFold4, Watch6 Classic, Buds Pro2, 20,000 Power bank, Smart Tags
OFFICE: Book2 Pro i7 [Laptop], M70A 32” [Monitor], Samsung Level [Speaker]
GAMING: M70A 43” [Monitor], Dell Inspiron G5 [Laptop]
FAMILY: ZFlip4, ZFlip5, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2
SPARE: Book2 Pro i5 5G [Laptop], ZFlip3
AV: QN95A [TV], Q900A / SWA900S [Soundbar, Rears],
KITCHEN: MC32K7055 [Microwave], S65DG54M3B1 [Fridge] Jet 75 (Vacuum)
NON-SAMSUNG: iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2, Phone 12
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BandOfBrothers
Samsung Members Star ★★
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It's unclear to what could be causing this issue @99112233 

If a factory reset does not clear the issue then please do seek support from a Samsung Service Centre. 

https://www.samsung.com/uk/support/repair/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_2IXbQjJ
First Poster
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Is a factory reset likely to work for an issue like this? I'm having tbe same issue. Sent it back tk samsung under warranty and they broke my screen and are claiming it was broke when they got it. So they have voided my warranty. So now I'm stuck with a flip phone that can't be flipped. Absolute joke of a company. 

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