Fold 4 shut downs

[Sideburns0213]

When I close my phone from open to folded state it shuts off and reboots. For clarification it's a galaxy fold 4 not the flip. Any info? 

[BandOfBrothers]

I would try these troubleshooting steps in the first instance @Sideburns0213 however Samsung may need to have hands on via a Samsung Service Centre. 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• Factory reset after backing up. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[JPSD]

Same issue right after the warranty period got over.  will take it to Samsung service center in Singapore, but from past experience, i am sure they will charge me almost the cost of a new phone to repair this one even though its none of my fault. May be samsung phones are good only for 1 yrs waranty period. 

[Boyo1927]

This has now happened to my phone too. Same had just over 1 year and also past experience even if in warranty period a slight unrelated scratch on phone invalidates everything on warranty so don't hold much hope of help

[Boyo1927]

Has anyone had there's looked at yet? What did samsung do?

[Ed10000]

Please reach out to me on eborowy@yahoo.co.uk Samsung is fobbing us all off. Want to create a FB pressure group! Soo angry that they lying, ignoring the fault and fobbing us off! 

[Ed10000]

Please reach out to me on eborowy@yahoo.co.uk Samsung is fobbing me off. Want to create a FB pressure group! Soo angry that they fobbing us off!

[Ed10000]

Please reach out to me on eborowy@yahoo.co.uk Samsung is fobbing us off. Want to create a FB pressure group! Soo angry that they lying to us about this hardware fault. Want to create a class court action with a number conumers affected.

[Ed10000]

Samsung avoids the issue and tries to invalidate warranties by minor scratches. Reach out to me on eborowy@yahoo.co.uk, planning a class cort action and Ofcom supercomplaint.

[Sezel]

My galaxy flip 4 turn off when i flip it shut it doing my head in baceause what if someone wants to rings me or text me it tuned of when i flip it shut can't answer it if it off