01-09-2022 03:38 AM in
01-09-2022 04:59 AM in
01-09-2022 06:16 AM in
In all my Samsung Online purchases they send the invoice via email.
Can you please check any relevant spam emails folders too.
Look at your confirmation of order email when you raised the order as you may find enough information in that too.
If you get stuck then call or email the Samsung Online Shop Team for support.
I wish you all the best.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-09-2022 10:28 AM in
Hi @StuPenguin ,
I can confirm that Glenntech is correct: for orders made from UK Samsung.com the invoice number is the order number.
In addition, if it's not in your emails or spam folder, you should be able to get a copy of a valid proof of purchase/invoice by following the steps in my post here: https://eu.community.samsung.com/t5/samsung-lounge/i-need-a-uk-telephone-number/m-p/5802316/highligh...