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Original topic:

Samsung Fold3 - Crashed, Black Screen, Slow, Looping

(Topic created on: 01-09-2022 08:07 AM)
Obsydian
Troubleshooter
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Galaxy Z Fold | Z Flip

So received a phone call this morning, answered it and unfolded, phone became unresponsive.

After a Vol Down + Power back to life, but then three more times the same issue.

Device is working now but noticeably sluggish.

A quick Google to get the device running seems to suggest a common issue, anyone else experience the same ?

 

PS. Resorted to my laptop to send this message.

Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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13 REPLIES 13
Obsydian
Troubleshooter
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Galaxy Z Fold | Z Flip

Appears to be a known issue (quick Google) whereby the fold connectors work loose or break, when folding and unfolding, to be confirmed as now booked in with Samsung.

Very annoying and worrying as i paid nearly £1,900 for this on the 5th Dec 2021.

Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Obsydian
Troubleshooter
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Galaxy Z Fold | Z Flip
Update tried a factory reset, had to anyway to send for repair, issue is even worse.
So 10 ish days from tomorrow, just settign up an old iPhone 6s to use in the meantime, shame call on other devices won't work solo on on Samsung Tab S8 Ultra.
Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Grumpywino
Pioneer
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Galaxy Z Fold | Z Flip
Good luck ..I've been waiting since the 15th for mine to be repaired and no idea when I'll get it back!
Natttiii22
Apprentice
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Galaxy Z Fold | Z Flip
I send to get repaired had the same problem with flip. They send me pictures that my phone screen was damaged!! They want to charge me 309£ for it!! When I was sending my phone was intact. Not a scratch on it!!
Obsydian
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Galaxy Z Fold | Z Flip
Thanks for the heads up, my Fold3 is flawless as well, i will take some videos, but this is worrying.
Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Obsydian
Troubleshooter
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Galaxy Z Fold | Z Flip
WHAT 15 days, i have barely lasted a day using a backup iPhone 6s.
What issue did you have?
Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Grumpywino
Pioneer
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Galaxy Z Fold | Z Flip
Everytine I made or received a call the phone would crash. No amount of troubleshooting would resolve it so of it went for repair. No idea when I'll get it back
Obsydian
Troubleshooter
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Galaxy Z Fold | Z Flip
Exactly the same issue, but i found IF i left the mobile folded and sat on the table, it would be fine, as soon as i touched it meltdown.

I read somewhere it maybe the connectors between the front and rear display coming loose, but assumed that would be an easy fix.
Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Obsydian
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Galaxy Z Fold | Z Flip
Did you recieve any update on your repair ?
Regards Obsydian
DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 i5 [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 [Mobile], Watch5 [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075CSM [Microwave], Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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