Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung store update loop

(Topic created on: 31-08-2024 06:32 AM)
95 Views
Halimatt
First Poster
Options

Just got my Z Flip 4 yesterday and was setting my phone up. I can't seem to update the Galaxy store. Every time is almost update it says error and the app closes. I can't use the Galaxy store. I've reset cache and data and it's still not working. Please help🙏

0 Kudos
4 Replies
BandOfBrothers
Samsung Members Star ★★
Options

Are you able to try on Wi-Fi connection @Halimatt  🤔 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Kudos
hmptec
Explorer
Options
Try clearing data and cache in the storage option for the app. Press and hold on the galaxy store icon, select the "i" option, scroll to "storage" and select that, then clear "data" and " cache" that should reset the store. See if that works and let us know. Hope that helps
0 Kudos
Akskillz
First Poster
Options
I've done that, the problem is not solved .
0 Kudos
AndrewL
Moderator
Moderator
Options

@Akskillz: Please try heading to Settings > Apps > Galaxy Store > Tap the 3 dots in the top right > Uninstall updates. 

Now, open the Galaxy Store once again, and check to see if the issue persists. Please note that the Galaxy Store will close after the update completes, therefore please wait for around 30 seconds before you re-open it, as it won't be immediately available. 

0 Kudos