22-05-2024 09:10 AM - last edited 22-05-2024 09:15 AM
Hi,
since a few days - probably since the last update - installed eSIMs are disappearing from the settings and it isn't possible switching between them, or removing them.
A re-installation of the profile isn't possible as it is already installed. Vodafone doesn't allow to disconnect the profile form the current device on their website. I have to call the hotline and if there is someone who does to do the disconnect the profile is available for installation again.
Is this a known problem?
Best
Emil
22-05-2024 10:47 AM
22-05-2024 11:10 AM
22-05-2024 05:22 PM