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How to clear Samsung Gallery Face Tagging data

(Topic created on: 14-12-2024 10:52 PM)
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Robatron
Journeyman
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Hi, my samsung gallery face tags are a mess, it has merged several people into one group and has become unusable with my attempts to fix it. I'd like to wipe the slate clean and start from scratch. Is there any way to do this? 

Thanks in advance
10 REPLIES 10
BandOfBrothers
MegaStar
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Hello @Robatron 

This similar thread might help > https://eu.community.samsung.com/t5/other-galaxy-s-series/clean-slate-face-tagging- 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Robatron
Journeyman
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Hi, clicking that link brings me nowhere. Are you able to summerise the solution for me please?

Thanks,
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AndrewL
Moderator
Moderator
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@Robatron: If you open the Gallery app > Select an affected photo (with an incorrect tag) > Swipe upwards > Tap the 'Add Tags' prompt in the bottom right corner of the image to add a tag, or tap the '-' symbol next to any existing tags to remove them. 

Robatron
Journeyman
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Hi, it's photos of my daughters which somehow have become merged. I would need to completely wipe all data and start from scratch. Are you aware of any way to do this? Maybe developer options?
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dassler07
Apprentice
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This has also happened and mixed me and my son up so its very annoying. Was there a fix ?
Robatron
Journeyman
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Nope. I apparently only have 2 daughters instead of 3
Robatron
Journeyman
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Hi, it's photos of my daughters which somehow have become merged. I would need to completely wipe all data and start from scratch. Are you aware of any way to do this? Maybe developer options?
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dassler07
Apprentice
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I managed to fix mine by going in to my mine and then my sons tab in 'people' and selecting unmerge all groups for both
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dassler07
Apprentice
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You then have to go back through all of the photos of them and remerge any with his profile. It seems to have sorted my issue so may be worth a try ?
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