Update

[loopylou07]

Good morning everyone, I have a quick question regarding the current update on the Samsung galaxy flip 6. I recently upgraded to this phone but I am not receiving the full update. I don't have the customise search widget which allows you to customise to different colours. Could someone please help me to get this sorted, I have checked to see if I am on the correct update but I will put in a screenshot to show you. Thanks have a great day 😀 

I should have this on the phone. 

[Fiona26]

Mine displays the same. You sure the updated widget doesn't come with one ui 7?

[loopylou07]

No it's supposed to come with the last picture update as it is on my flip 5, but for some reason it hasn't gone on to the flip 6 and I checked the update info on both phones.

[loopylou07]

The update matches so need to find out what is needed to get it on the 6.

[Fiona26]

It's not just your flip6. I don't have the updated widget showing either 🤔. Hopefully someone knows the answer 🤞

[BandOfBrothers]

Hopefully a member will come along with further information that adds to @Fiona26 excellent reply. 👍 

If you perform a forum search you may find existing threads with some further help or guidence within.  

Until then this might be beneficial to submit your feedback via the Samsung Members App too @loopylou07 

If i can be of any further help please don't hesitate to ask  😎 

[loopylou07]

Thank you so much for your reply, so do I contact Samsung themselves about this issue?

[Fiona26]

Just made sure i was on latest Google play system update. There was one, no change to the widget after the update though.

[loopylou07]

I hope to get further information on this. I will contact Samsung themselves and see what happens. If I get anything back I will show you the reply on here to help you too 😀

[loopylou07]

I have checked and double checked everything is up to date aswell. Hopefully we can get it sorted for both of us 🙏 🙂