Fold 3 Dead Pixel

[j123456789]

My Fold 3 is only few days old so it was quite a shock to see a blinking dead pixel on a new device. Wonder if I will get a replacement?

video links -

https://photos.app.goo.gl/kWATXq1tLqjoPBNu6

https://photos.app.goo.gl/afo3emMAUdfsodHY9

[Fiona26]

I would return for a replacement. That would annoy blinking all the time.

[j123456789]

I already send Samsung an email and hopefully will get a reply soon.

[George1988]

It's really annoying when you spend a fortune on a smartphone device and you get an issue like that...

[AntS]

😞

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@j123456789 wrote:

I already send Samsung an email and hopefully will get a reply soon.

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Let us know how it goes, @j123456789. 

[garcea]

i had this thing with a brand new ipad and they just replaced it straight away in apple store so maybe just go to samsung store

[j123456789]

support@samsunguk.zendesk.com

Is this Samsung's customer support email address? 

[j123456789]

If the dead pixel didn't blink I probably would have not noticed. Let's just hope I will get an answer soon.

[George1988]

Yes, and hopefully Samsung will address this issue properly and not giving some lame excuses

[BandOfBrothers]

@j123456789 

Try launching your phone app and dialing *#0*# and use the colour panels by scrolling through them.

This might jolt the pixel.