Hi Andrew, when I open the phone, the screen pic shows for less than a sec and then everything goes black. If you then use the fingerprint unlock you can seem to hear the phone unlock but screen is still black. I then have to either close and reopen and couple of times for it to work or I can sometimes press the power button which locks and then unlock again. I will add its not every single time
Just to add, the screen is black but still working so if I click on an action like back in the settings page, it will actually take me back a page. If I then lock and unlock again, the page where it went black has moved to a different one. The last couple of times it's happened the screen has allowed me to log in and then gone black 🤷🏼♂️
Hi, so I sent my phone off on 9th April and received back today. According the the note in the package they have replaced / updated the main screen and battery. I suppose time will tell but been impressed it's only took 11 days to return including the bank holiday so not too bad. Worth doing if you can be without your phone for a couple of weeks
Mine was supposed to go back on Tues but the DPD driver went to the wrong house! I've rearranged for collection on Friday and hopefully I will be required then. Its become unusable now. Thanks for letting me know BTW!