05-08-2023
04:47 PM
- last edited
05-08-2023
04:51 PM
by
DannyT
Hi, I purchased the Z Flip 5 from Curry's store and I got the device yesterday.
All seems to be going great apart from the promotions.
Disney+ code and Samsung Galaxy store voucher both fail to appear when you select redeem on Samsung Boost.
I spoke to Samsung on the phone that day and they remoted into my device clearing the cache of Google Chrome and even created me a new Samsung account but that still did not work.
This has now been escalated to another department and could take up to a week to hear back from them.
05-08-2023 06:09 PM
Yes i'm having the same issue after buying direct through Samsung, I'll give it a week then hopefully the glitch will be sorted.
05-08-2023 06:14 PM
05-08-2023 06:44 PM
07-08-2023 02:35 PM
I hope you're right keith30 (and I'm sure you are)
08-08-2023 09:57 AM
Yes! Pleased to say the Samsung website which gives out Disney+ codes is now working.
I used Samsung Boost App/Samsung Web Browser, and had to try it twice before the "Claim" and "I am not a Robot" appeared.
After this, redeemed the code without problem. Thanks Samsung.
08-08-2023 10:20 AM
08-08-2023 08:58 PM