Home and Recents buttons stop working

[Taher Balazzi]

Dear expert

Home and recents buttons stop working after i install assistive touch application
And even i deinstall it still not working
Kindly your support

Myphone : Galaxy S9 plus

Thanks and regards
Taher Balazzi

[xSteveuk]

Hi
Try going settings
Display
Navigation Bar
Buttons

[Taher Balazzi]

Hi xSteveuk

I already try , but still same issue

[xSteveuk]

Hi try
Clearing the phone cache
And see if helps resolve the issue

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[AndrewL]

@Taher Balazzi: I'm not familiar with Assistive Touch, or how it affects the Navigation Bar, but please try heading to Settings > Display > Navigation Bar, and check to see if 'Buttons' is enabled. If it is, tap on 'Swipe Gestures', then 'Buttons' to see if this helps. Also, check your Button Order at the bottom of the screen to make sure the buttons are in your preferred positions, then restart the S9 Plus.