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Original topic:

Home and Recents buttons stop working

(Topic created on: 30-01-2022 03:10 PM)
Taher Balazzi
First Poster
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Galaxy S9 Series

 

Dear expert

Home and recents buttons stop working after i install assistive touch application
And even i deinstall it still not working
Kindly your support

Myphone : Galaxy S9 plus


Thanks and regards
Taher Balazzi

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4 REPLIES 4
xSteveuk
Maestro
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Galaxy S9 Series
Hi
Try going settings
Display
Navigation Bar
Buttons
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Taher Balazzi
First Poster
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Galaxy S9 Series

Hi xSteveuk

I already try , but still same issue

 

 

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xSteveuk
Maestro
Options
Galaxy S9 Series
Hi try
Clearing the phone cache
And see if helps resolve the issue

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
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AndrewL
Moderator
Moderator
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Galaxy S9 Series

@Taher Balazzi: I'm not familiar with Assistive Touch, or how it affects the Navigation Bar, but please try heading to Settings > Display > Navigation Bar, and check to see if 'Buttons' is enabled. If it is, tap on 'Swipe Gestures', then 'Buttons' to see if this helps. Also, check your Button Order at the bottom of the screen to make sure the buttons are in your preferred positions, then restart the S9 Plus. 

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