S25 Ultra charging issue

[Snames]

Bought the official Samsung 45w power brick, using that and the 5A cable thay came with it. Having an intermittent issue where I connect the cable to the phone and it won't register charging. Remove and reinsert and it will charge. 

Anyone else had this issue?

[Tourbillon De La Vie · Accepted solution]

A known issue with 5a cable. Samsung is aware and will issue software fix 

[johnz237]

Hi! Welcome to the samsung members community!

To be sure- is this happening with other chargers?

[Snames]

Not to my knowledge, no

[johnz237]

As @Tourbillon De La Vie mentioned it appears it could be down to a known software issue and is due a software fix

[JAMES4578 · Accepted solution]

Yes until a fix is available the recommendation is to use the 3a cable,  an article on the issue here :

https://www.phonearena.com/news/galaxy-s25-ultra-and-s25-plus-owners-reporting-infuriating-charging-...

[Joeeye]

Haven't had this problem with my S25 Ultra and original Samsung 45W charger and cable. My charger is about 5 years old, so isn't the newer version though. As others have said, some users are experiencing this issue with 5 amp cables, although mine hasn't exhibited this problem. Personally, I'm finding charging the S25 Ultra to be the best Samsung have offered to date, supporting a much wuder variety of cables and chargers at 45W. Let's hope a future update will rectify this issue for you.

[lminvti]

Hi @Snames

The issue was reported and Samsung is releasing update to fix it. Like rightfully said by @JAMES4578 and @Tourbillon De La Vie you should use 3A cable (I'll attach screenshot from Italy Samsung's page)

[Greenmum1]

Was just reading the article, thank you for posting. But it occurred to me it seems quite hyperbolic, or is that just me?

[Stanimir71]

• I have same problem with new model 45w charger EP-T4511, with old model 45w charger EP-TA845 everything is Ok