@davehorne: I'm sorry to hear that you encountered this issue, but you did the right thing by clearing the site cookies. Thank you for sharing your solution, as I'm sure that it will be helpful to other Community members who might experience a similar issue.
As clearing cookies can sign you out of some sites, if you're using Chrome then you can tap the symbol to the left of the URL (circles with lines to the left/right) > Site settings, and delete the site-specific cookies from here.
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If you are happy for technologies to be used for these purposes, click on "Accept All" to accept all of the technologies. Alternatively, you may click "Continue without accepting" to refuse all non-essential technologies. You can also make a choice by category by clicking "Configure". You can withdraw your consent and modify your choices at any time by clicking on the "Cookie Preferences" button located at the bottom of our website. Further information is also available in our Cookie Policy and our Privacy Policy.
Samsung Electronics, and its partners, use cookies and similar technologies (collectively “technologies”) to store and access information on your device. Some of these technologies are technically essential to provide you with a secure, well-functioning and reliable website. We would also like to set optional/non-essential technologies to give you the best user experience. Optional technologies make it possible to measure the audience of our website, to display personalized advertising on third-party sites based on your profile, to track your location, to carry out targeted marketing campaigns and to personalize the content of our website depending on your usage. Through these technologies, we will collect information such as your interaction with our website, your preferences and your browsing habits.
If you are happy for technologies to be used for these purposes, click on "Accept All" to accept all of the technologies. Alternatively, you may click "Continue without accepting" to refuse all non-essential technologies. You can also make a choice by category by clicking "Configure". You can withdraw your consent and modify your choices at any time by clicking on the "Cookie Preferences" button located at the bottom of our website. Further information is also available in our Cookie Policy and our Privacy Policy.
