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Why haven't I got ui6.1 yet?

(Topic created on: 09-05-2024 01:00 PM)
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mikeh92
Apprentice
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I'm in the UK on EE, with a s22+ and I still have not had the update with the new one UI yet - I have manually checked the update screen but no dice 
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Robin999
Legend
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Lol..it's been delayed due to problems with the update.

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AndrewL
Moderator
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@mikeh92: The One UI 6.1 update was designed to bring Galaxy AI features to a range of devices that did not previously have access to them. As you're already the proud owner of the Galaxy S24+, the latest version should be pre-installed on your device. To check this, please head to Settings > About phone > Software information > One UI version. I hope this helps. 

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mikeh92
Apprentice
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Hey that's what I thought - but unfortunately not!1715257445898.jpg
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Robin999
Legend
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Where was the phone purchased? Direct from Samsung or 3rd party? Was it brand new or refurb. Is it a UK model meant for the UK market?

You can try forcing the update via SmartSwitch whilst plugged into pc or laptop.
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mikeh92
Apprentice
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Ok massive brain fade from me - I was reading about the s24..and wrote s24. I have a S22+.. APOLOGIES
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mikeh92
Apprentice
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@Robin999 direct from Samsung in the UK, brand new
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Robin999
Legend
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Lol..it's been delayed due to problems with the update.
mikeh92
Apprentice
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Ah right - just did a Google search and I can see that too. Thank you!
Robin999
Legend
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You're welcome. No official news yet when it'll start rolling out, although some unofficial reports that it's started to.
Matthew05
Explorer
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It got resumed in Korea